Informativa sulla privacy

Last updated: 7 November 2026

VAULT001 operates this shop and website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a curated shopping experience (the "Services"). Shopify is VAULT001's platform, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using any of the Services, you acknowledge that you have read this Privacy Policy and understand that your information will be collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term "personal information", we refer to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information that is collected anonymously or de-identified so that it cannot identify you or reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from this information, depending on how you interact with the Services, where you live, and what applicable law permits or requires:

  • Contact details: including name, address, billing address, shipping address, telephone number, and email address.

  • Financial information: including credit card, debit card, and financial account numbers, payment card information, financial account details, transaction details, payment methods, payment confirmations, and other payment details.

  • Account information: including your username, password, security questions, preferences, and settings.

  • Transaction information: including items you view, put in your cart, add to your wishlist, or purchase, return,exchange, or cancel, as well as your past transactions.

  • Communications with us: including information you include in your communications with us; for example, when sending a customer support inquiry.

  • Device information: including information about your device, browser, or network connection, your IP address, and other unique identifiers.


     

  • Usage information: including information regarding your interaction with the Services, including how and when you interact with or browse the Services.


     

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

  • Automatically through the Services: including from your device when you use our products or services, or visitour websites, and through the use of cookies and similar technologies.

  • From our service providers: including when we engage them to enable certain technology and when they collector process your personal information on our behalf.

  • From our partners or other third parties.


     

How We Use Your Personal Information


Depending on how you interact with us or which of the Services you use, we may use your personal information for the following purposes:


 

  • To provide, personalise, and improve the Services: We use your personal information to provide you with the Services, which includes fulfilling our contract with you, processing your payments, fulfilling your orders,remembering your preferences and items of interest, sending you account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipments, facilitating returns and exchanges, enabling you to post reviews, and creating a tailored shopping experience, such as recommending products related to your purchases. This may include using your personal information to better personalise and improve the Services.

  • Marketing and advertising: We use your personal information for marketing and promotional purposes; for example, to send marketing, advertising, and promotional communications by email, text message, or post, and to display online advertisements for products or services on the Services or other websites, including ads based on items you previously purchased or added to your cart and other activities on the Services.

  • Security and fraud prevention: We use your personal information to authenticate your account, provide a secure checkout and shopping experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe,or malicious activities, protect public safety, and protect our services. If you choose to use the Services and register an account, it is your responsibility to keep your account credentials safe. We strongly recommend that you do not share your username, password, or other access details with anyone.

  • Communicating with you: We use your personal information to provide customer support, respond to you, deliver effective services, and maintain our business relationship with you.

  • Legal reasons: We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate, participate in, or conduct civil discovery, potential or actual litigation, or other adverse legal proceedings, and to enforce or investigate potential violations of our terms or policies.


     

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

 

  • To Shopify, vendors, and other third parties who perform services on our behalf (for example, IT management,payment processing, analytics and reporting, customer support, cloud storage, order fulfilment, and shipping).

  • To business and marketing partners to provide marketing and advertising services to you. For example, we use Shopify to support personalised advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to direct us not to share your information to display targeted advertising and marketing based on your online activity across different merchants and websites.

  • When you direct, request, or consent to us disclosing certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.

  • To our affiliates or other entities within our corporate group.

  • In connection with a business transaction, such as a merger or bankruptcy, to comply with all applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

     

Relationship with Shopify

Shopify hosts the Services, and collects and processes your personal information regarding your access to and use of the Services to provide and improve the Services to you. Information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your country of residence for the purpose of providing and improving the Services. Additionally, to help protect, grow, and improve our business, we use certain enhanced Shopify features that incorporate data and insights obtained from your interactions with our store, along with other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, together with other merchants and Shopify. In these circumstances, Shopify acts as the data controller for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you reside, you can exercise certain rights regarding your personal information via the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Information you provide in public or semi-public spaces,including information you share on third-party social media platforms, may also be viewable by other users of the Services or those third-party platforms without limitation as to its use by us or by third parties. The inclusion of such links does not in itself imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details provided below to request that it be deleted.As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security".Furthermore, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information.However, these rights are not absolute and may apply only under certain circumstances. Additionally, in certain cases, we may decline your request as permitted by law.

  • Right of access / Right to know: You may have the right to request access to the personal information we hold about you.

  • Right to deletion: You may have the right to request that we delete the personal information we maintain about you.

  • Right to correction: You may have the right to request that we correct inaccurate personal information we maintain about you.

  • Right to portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, under certain circumstances and subject to certain exceptions.

  • Managing communication preferences: We may send you promotional emails, from which you can unsubscribe at any time using the opt-out/unsubscribe option provided in the emails. If you unsubscribe, we may still send you non-promotional emails, such as those regarding your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area (EEA), and subject to exceptions and limitations under local law, you may exercise the following rights in addition to the rights described above:

  • Objection to processing and restriction of processing: You may have the right to request that we stop or restrict our processing of personal information for certain purposes.

  • Withdrawal of consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent at any time. Doing so will not affect the lawfulness of any processing carried out based on your consent prior to its withdrawal.

You can exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and the rights you may have, including rights regarding data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, as permitted or required by applicable law. In accordance with applicable laws, you may designate an authorised agent to make requests on your behalf to exercise your rights. Before accepting such requests from an agent, we will require the agent to provide proof that you authorised them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner, as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you reside, you may have the right to appeal our decision by contacting us using the details below, or you may lodge a complaint with your local data protection authority. For the UK, this is the Information Commissioner's Office (ICO). For the EEA, you can consult a list of responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement (IDTA) / UK Addendum issued by the relevant competent authority in the UK, as applicable, unless the data transfer is made to a country that has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide appropriate notice as required by applicable law.

Contact Us

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please send an email to contact@vault001.com. You can find our other contact details in our contact information policy. For the purposes of applicable data protection laws, we are the data controller of your personal information.