Lifetime Warranty Program
Our Lifetime Warranty Program is designed to ensure that you never have to buy another wallet again. We are not looking for a one-time sale, but for a customer for life. We firmly believe in the exceptional quality and durability of our products, which is why we fully back them. We will replace your wallet if it becomes damaged or stops working properly.
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Replacement fee: Under this commercial program, we only ask that you cover a fixed shipping and handling fee of 10£ per replacement.
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Exclusions and right to refuse claims: VAULT001 reserves the right to refuse any warranty claim. This may occur if we consider the claim to be fraudulent, if the product was not manufactured by VAULT001, or if the damage was caused by abuse or intentional damage. This program does not cover lost or stolen items. Replacements will be sent in the same color and style as the original order.
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Legal rights: This commercial warranty gives you specific legal rights, without prejudice to any legal rights you may have under the consumer protection laws of your country of residence.